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  Support - SSL
 

 

Trial Server Certificate FAQ
  Why do I need a Trial Server Certificate?
  How do I use the Trial Certificate?
  How long does it take to receive the Trial Server Certificate after I enrol? Where do I go to pick it up?
  I was not able to download/install my Free 14 Day Trial Server Certificate. Can I get another Trial Server Certificate valid for an additional 14 days?
  Do you have a Trial Server Certificate that is valid for more than 14 days? Can I extend the one that I have?
  I attempted to enroll for an additional Trial Server Certificate and received a duplicate error. Why?
  I never received the Trial Server Certificate e-mail. Can you re-send it to me?
  Do you have a Trial Server Certificate for your Global Site Services?
  Why can I only generate a only a 512-bit key for the Trial Server Certificate?
  Can I use the Trial Server Certificate on my production server?
  What is the CA Root and why do I have to install it on all client browsers?
  What are the terms and conditions for the usage of a Trial Server Certificate?
  Is a Trial Server Certificate the same as the certificate I purchase?


Why do I need a Trial Server Certificate?
The VeriSign Trial Certificate allows you to test the benefits of Secure Sockets Layer (SSL) technology in a pre-production environment. Prior to purchasing one of VeriSign's Secure Site services, you can generate a Certificate Signing Request (CSR), install the certificate, and enable SSL.
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How do I use the Trial Certificate?
After you complete and submit the Trial Server Certificate enrolment form, you will receive the Certificate by e-mail within one hour. The e-mail will contain the CSR that you submitted, signed and ready to install on your Web server. The e-mail will also include a link to installation instructions. Once you have installed the certificate, you will be able to test your application for 14 days, with no obligation to purchase.
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How long does it take to receive the Trial Server Certificate after I enroll? Where do I go to pick it up?
Within an hour of enroling, the technical contact listed on the your order form will receive an e-mail containing the Trial Server Certificate and installation instructions.
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I was not able to download/install my Free 14 Day Trial Server Certificate. Can I get another Trial Server Certificate valid for an additional 14 days?
Yes. In order to receive another Trial Server Certificate, you must generate and submit a new CSR with a slightly different Organisational Unit. This will prevent a duplication error. For example, if you previously used "Marketing" as your Organisational Unit, change it to "Marketing1" when you submit your new CSR.
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Do you have a Trial Server Certificate that is valid for more than 14 days? Can I extend the one that I have?
No. Currently The Trial Server Certificate is valid for 14 days. We cannot modify or extend the validity period on an Certificate.
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I attempted to enroll for an additional Trial Server Certificate and received a duplicate error. Why?
VeriSign cannot issue duplicate Certificates. If you wish to enroll for an additional Certificate, you must generate a new CSR with a slightly different Organisational Unit and re-submit the enrolment. For example, if you previously used "Marketing" as your Organisational Unit, change it to "Marketing1" when you re-submit your CSR.".
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I never received the Trial Server Certificate e-mail. Can you re-send it to me?
Unfortunately, we are not able to re-issue Trial Server Certificates. If you wish to receive an Certificate, you must generate a new CSR with a slightly different Organisational Unit and re-submit the enrolment. For example, if you previously used "Marketing" as your Organisational Unit, change it to "Marketing1.".
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Do you have a Trial Server Certificate for your Global Site Services?
No. VeriSign is not allowed to issue Trial Global Server Certificates, without performing full authentication procedures. As a result, we cannot offer a free, Trial Global Certificate Service.
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Why can I only generate a only a 512-bit key for the Trial Server Certificate?
The size of the key that you generate is based on the type of server software you are using. Some server software versions can only create 512 bit keys. If this is the case, you may wish to upgrade your server software to a platform that support 1024 bit key generation. Contact your software vendor form more information.
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Can I use the Trial Server Certificate on my production server?
No. The Trial Server Certificate is to be used only in testing environments. Trial Server Certificates provide no assurance of your corporate identity to others. VeriSign recommends using only Secure Site and Global Site Certificates on your production server.
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What is the CA Root and why do I have to install it on all client browsers?
IWhen we issue an Certificate, we act as a Certification Authority (CA). VeriSign digitally signs each Certificate it issues. Each browser contains a list of CA’s that are deemed to be "trusted.". The VeriSign Trial CA is for testing purposes only and is not included in any browser’s trust list. As a result, Trial Server Certificates are not trusted by the browsers. To use a Trial Server Certificate, you must install a special Test CA Root on EACH BROWSER that you will be used to accessing the Web site secured with the Trial Certificate.
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What are the terms and conditions for the usage of a Trial Server Certificate?
A Trial Server Certificate has a number of restrictions as to how they can be used. Full information on legal requirements and usage of your Trial Server Certificate can be found in the Subscriber Agreement.
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Is a Trial Server Certificate the same as the certificate I purchase?
A Trial Server Certificate is a stripped down generic version of a Secure Server Certificate. A Secure Server Certificate may have some additional fields for use in a live system (depending on your server software) but, these differences are minor. Generally if you have successfully installed a Trial Server Certificate, a purchased Secure Server Certificate will work correctly on the same server.
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